Orbit Homes Coronavirus Update

General News : Published on 27-03-2020


Orbit Homes would like to update you about how we are responding to the coronavirus (COVID-19) challenges.

Our number one priority is the safety of customers, colleagues and the communities we create and therefore we continue to monitor the Government’s guidance and act accordingly.

Following the Government’s announcement on 23rd March 2020, we have now temporarily closed show homes and sales offices on all of our developments. A safe and controlled closure of our direct build sites is being undertaken and this is expected to be completed by close of business on Friday 27th March 2020.

Customers already purchasing one of our homes

If you are purchasing one of our homes, our Sales Consultants will be in touch with you shortly. They are also available on the usual development telephone number (available on our website). Please rest assured that we will work with you to achieve your legal completion and occupation as soon as circumstances allow.

Customers looking for a new home

Our Sales Consultants will also be available to discuss your requirements if you are looking for a new home, please visit our homepage for details of all of our developments and to book a telephone or virtual appointment. Our opening hours for each development can be found on the website.

Customer services

With immediate effect, our Customer Services team have made the difficult decision to only attend to major emergency items during this time. In the event of an electrical or plumbing emergency, you will need to ensure access is provided by someone not in self-isolation, and the area to be investigated/rectified must be appropriately cleaned. Please be assure that we take your concerns seriously and that once it is safe to do so, we will be undertaking normal warranty work in line with our commitment to all customers.

Keeping you updated

Our website will be regularly updated with any changes and to inform you when we are able to re-open. You can also follow us on Facebook or Instagram for updates.

We thank you for your support and look forward to welcoming you to one of our developments soon.

Orbit Homes is part of the Orbit Group. Please click here for our Orbit Group statement.

 

 

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