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Orbit Homes Customer Charter

Buying a new home is one of the biggest decisions you will ever make and here at Orbit Homes we want to make it as straightforward as possible.

Our Customer Charter fully complies with the Consumer Code For Home Builders, a code which aims to ensure that buyers of new homes are treated fairly and are given reliable information about their purchase.


We promise that we will:

► Provide you with detailed information to ensure that you can make an informed decision when buying a new home with us

► Ensure that our staff are trained to efficiently deal with any enquries you may have

► Ensure that advertising, sales and marketing materials are clear, truthful and fair

► Advise you who to contact at every stage of your purchase and how we will deal with your questions

► Provide you with detailed information about the home you are buying and any colour choices or options you may make


To download a full copy of our Customer Charter please click here

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